About this portal (U.ae)

U.Ask

Yes, the portal offers online consultations inviting the public to share their opinions on a variety of matters. People share their opinions and this helps the government in deliberating policies.

Yes, you can. It is possible to start an eService, save it and finish it later.

Yes, the portal is designed to be responsive to a variety of gadgets. 

Yes, there are help and FAQs sections.

Yes, it does. You will find it on all the pages at the top right corner.

Yes, the UAE Digital Government is present on Facebook, Twitter, YouTube and Instagram.

Yes, we apply strict security measures to protect the confidentiality and integrity of your personal data when transferring, storing or processing it. One of these security measures is the HTTPs

The design of this portal is optimised for different screen sizes such as those of mobile phones, tablets, desktops and TVs.

You need to sign in to use some services. For signing in, you can use UAE Pass.

You will find a set of smiley buttons at the bottom of every content page. Choose one as per the level of usefulness of information on that page. You can also use the 'Contact this portal' page to share feedback.

You can contact this portal via:

Phone: 80012

Fax: +97126118229

eMail: egov@tra.gov.ae

P O Box: 116688 Abu Dhabi, UAE

You can file a complaint about public service through 171Tawasul, the unified federal customer relationship management (CRM) platform.

Sharik.ae is the official eParticipation portal of the UAE Government which facilitates sharing views and partnering with the government in the decision-making process.

You can browse by topic according to the portal’s sitemap or use the search engine to find the service required.

Government websites in the UAE provide help and tutorials on how to use eServices through service cards, interactive pages and videos. Find guidance and tutorials on using eServices in the UAE.

The text is written in Arabic and English languages. For more languages, you can use Google Translate located at the top of the web page.

Registration is not mandatory, however a registered user can avail the ‘Single Sign On facility’ where he can access all UAE Government services with one username and password.

Yes, all information published on this portal is up-to-date. You can find the last update date in the footer section.

Yes, the portal provides a site map.

Yes, U-Ask is the UAE's unified AI-powered chatbot designed to answer any inquiries related to living, working, studying, visiting, or investing in the UAE. It is available for guidance 24/7.

U.ae is the official national portal of the UAE Government. It provides information about the UAE, its government system and its services.

The design of this portal complies with the Web Content Accessibility Guidelines (WCAG). That means, you can change the font size and colour and the background colour of the portal. Read the accessibility features of this portal.

The services of the UAE Government are accessible through many online and offline channels such as kiosks, banks and typing centres. Read about it on the page about service channels.

On U.ae, you can find:

  • information and services for individuals, visitors, businesses and government provided by the UAE federal and local and government entities
  • an informational section about the UAE’s economy, political and government system, its strategies, plans and initiatives, history and culture
  • a link to the eParticipation portal (Sharik.ae) which includes: consultations, blogs, forum, ideation, feedback and suggestions, polls, online chat, in addition to the UAE Government entities' social media accounts on: Facebook, Twitter, YouTube and Instagram
  • a media section which includes latest news and videos about UAE Government
  • a calendar for events in the UAE
  • a list of the federal and local government entities a help section which provides you with links to contact this portal and/or the federal and local entities, in addition to a guide on how to handle emergencies in the UAE and important phone numbers
  • a rich resources section for important documents and links related to the UAE eGovernment and mGovernment, as well as media material, terminologies and Wi-Fi hotspots in the UAE
  • a refined search engine for accurate results.
  • For more clarification on the portal components, you can check this portal’s sitemap, located at the footer.

Read the privacy policy of U.ae.

U.ae is the official national portal of the UAE Government. It provides information about the UAE, its government system and its services.

You can find links to the websites of the local/emirate governments on the useful links page.

You can find a list of the most used eGovernment services on the services A-Z page and the information and services page.

You can find the result of consultations under the closed consultations section and on the page about crowdsourcing for policy-making.

On the information and services page, under ‘Services A-Z’ you can find all services provided by the UAE Government arranged in alphabetical order. Click on the alphabet with which the name of the service begins. You can search by entity or filter by emirate or segment.

Government.ae works well with Microsoft Internet Explorer 9 +, Firefox 2+, Safari 4+, Opera 6+ and Chrome 5+.

Telecommunications and Digital Government Regulatory Authority (TDRA) manages and operates U.ae. You can reach the team through egov@tdra.gov.ae or the contact form.