The UAE Digital Transformation Report 2020 ( PDF, 6.97 MB) issued by Telecommunications and Digital Government Regulatory Authority, highlights the competitive position of the UAE as per several global competitiveness reports. It describes the UAE’s achievements in digital transformation and their impact on the improvement of quality of government service, and customer happiness and experience.
The UAE was ranked first globally in 23 indicators in vital sectors which include: telecommunications, health, residency and labour. It was ranked amongst the best 5 countries in 59 indicators, and one of the best 10 in 106 indicators.
The UAE’s rank in global indices
The UAE was ranked first in the following indices in 2020:
- Mobile broadband Internet subscriptions
- Mobile broadband subscriptions
- Mobile network coverage per population
- Wireless broadband
- Number of accredited health facilities
- Low prevalence of human immunodeficiency viruses (HIV)
- Healthcare coverage
- Low incidence of malaria
- Residency flexibility
- Terms of trade
- Public privative partnership
- Employment rate
- Absence of bureaucracy
- Competent senior managers
- Entrepreneurship.